o Service tax will be additionally applicable.
o 100% payment in advance.
o Set up timing will be 10 to 12 working days after PO and Payment submission.
o Premium number charges will be additional as per the choice of the number.
With MaxTech Virtual Receptionist, you get a personal telephone number where your customers can call 24x7.
Customer will listen to a welcome message about your company and can press 1,2,3 etc. to connect to the concerned person. Calls of each extension will be forwarded to pre assigned phone/mobile number
The service has following advantages:
• All call to your company are greeted with a professionally recorded welcome sound – Project a Big Company Image
• Incoming calls are forwarded to your mobile.
• Available 24x7
• Handle Calls even after office is closed
• If your phone is busy, the next programmed number is called.
• Call Details of all the people who call your office is accessible on Panel - You never lose a business lead.
• Record conversations
• Incoming Fax on Email without machine
• Voice Mail facility
You don’t require any setup, hardware, software at your end and moreover, it is maintenance free
Features:
Extensions
With MaxTech Virtual Receptionist, the callers can be diverted to multiple departments. Even if the office is small it gives the impression of a bigger company.
Access Available 24/7
In a small business or a start-up, you cannot afford to miss any call or answer calls. With the 24/7 MaxTech Virtual Receptionist you would never need to miss a phone calls.
Incoming Call Recording*
Call recording is great for Consultants, Lawyers, Real Estate Agents, and other professionals looking to record contractual conversations.
Find-me Follow-me
With MaxTech Find-me Follow-me technology, track your availability to your current business number starting from your office phone to your home or cell phone.
Multiple Concurrent Calls
MaxTech makes sure that all calls are answered. Our solution can handle multiple calls simultaneously and without keeping the phone lines busy.
Music-on-Hold
MaxTech Music on Hold service allows you to choose from among a wide range of music tracks to play to callers on hold.
Welcome Greetings
Upload your own business greeting or we can arrange a professionally recorded greeting for a professional first impression.
Caller Identification
Your account includes a list of all calls received with the Caller identification (Caller ID) even if the caller doesn't leave a message.
Email/ SMS Notification
To keep you well informed you receive SMS and email notification of calls received on your MaxTech Virtual Receptionist number.
Call Blocking
You can block unwanted numbers using our call blocking feature. You can white list blocked number anytime by login to your account.
Web Panel Access
Utilizing our Virtual Receptionist services with our Web Panel access has proven to be an excellent business solution combination.
Online Call Reports
You can view reports on the calls you receive and time spent on each call. By logging into your account you can instantly view the number of calls received and live connected calls.
*We advise users make themselves aware of respective laws in their jurisdiction before recording calls.
We provide 24x7 support for any technical issue by phone as well as by email.
You need to provide us your organization id proof and send us signed copy of attached MaxTech user agreement.
Please feel free to contact us if you face any issue with our service or If you have any questions regarding our service.
